Frequently Asked Questions (FAQs)
I need to see an accurate audit trail for equipment usage and user accountability. What are your equipment tracking capabilities?
We provide accurate, reliable computer-based equipment tracking that’s tailored to your specific needs. You’ll know where the equipment is, who’s been using it, and for how long. All the details are collected and presented in a format to allow you to maintain control of your project.
Can Total Safety provide the level of equipment reliability that I demand?
Total Safety gives peace of mind by providing equipment that’s ready to work when you are. Our experienced, factory-trained technicians keep your equipment working right. In doing so, we reduce the risks of downtime and provide safe, reliable equipment you can count on.
Do you have the depth of equipment to support my turnaround project?
Total Safety has the industry’s largest fleet of turnaround support equipment. When you need it, we have it, and we get it to you quickly.
My instrument needs are complex and sometimes extensive. Can you get me what I need, when I need it, and on short notice?
No one has a larger fleet of portable instruments than Total Safety. Be your equipment list long or short, we can be relied on as your single source provider.
I frequently need my instruments repaired quickly – I can’t afford downtime. Why should I trust Total Safety to make this happen?
We’re fast – as quick as 24 hours for rush orders, with a standard turnaround time of 5 to 7 days. And the repairs are done right – guaranteed.
After sale support is a critical part of our supplier relationships. Can Total Safety take care of my equipment after the sale?
YES! Our repair, service, and maintenance capabilities are comprehensive and exceptional. Our expertise and experience are second to none. Our technicians are trained and certified, with compliance assured on every piece of equipment we service. We guarantee it.
Our needs can be vast. Do you really have the capacity to handle a major project? Or multiple major projects?
Total Safety has the largest respiratory rental fleet in the industry. For onshore or offshore projects, the scope of our equipment is extensive. From full-gear setups, to multiple cascades, to tube trailers, we have what you need. No one has more capability, and no one does it better. Comprehensive, competitive and reliable – that’s Total Safety.
The quality of breathing air is critical to the safety of our employees. What does Total Safety do to ensure that their air is quality, certified breathing air?
Total Safety ensures the highest quality of our breathing air through documented, mandatory validation processes – all under the watchful eye of our expert Breathing Air Technicians. All of our Grade D Breathing Air is generated in-house, and strictly monitored and analyzed to ensure that you get only the highest quality breathing air. Total Safety’s standards, and our safety record, are among the highest in the industry. Why risk going anywhere else when you can breathe easy with Total Safety?
Do you have the necessary certifications to meet my requirements?
Our staff is one of the most qualified within the industry. Our certifications include Emergency Medical Technician (EMT) and Certified Safety Professional (CSP) credentials, as well as other key certifications. We’re experienced, knowledgeable, and certified to do the job right.
My needs vary and are broad in scope. Are you suited to handle this?
We’re as flexible as you need us to be. We routinely customize our programs to meet our customer’s varied requirements.
Can you come to our facility to train?
We’re mobile and flexible. Come to our facility, or we’ll come to yours. We make it easy to do business with Total Safety.
Can you deliver, today, the fire protection equipment that we need?
We understand and appreciate the critical need of stocking what you need. We keep extensive inventories on hand, both for field locations and at our service centers, to help keep your business running and to reduce the risk of downtime.
Can you be relied on to do the job right?
Our technicians are professionally trained, experts in their line of work. Our reputation was built on the quality of service we provide. We’re reliable. We do it right. That’s the only way we service our customers.
Can you handle all of my fire services requirements?
Total Safety provides a comprehensive services solution. A one-stop shop for all your fire services needs. A reliable name, a total solution. That’s Total Safety.
To learn more about Total Safety and our unwavering commitment to keeping
your workers, your facility and the environment safe, call us at 888.44.TOTAL or email us.
